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I had the pleasure of working with Susan during the purchase of two homes and the sale of one home. She is quick in her response to questions and effective in talking her clients through difficult decisions. Susan is a "go getter" who thrives on getting her client the home of their dreams. In a very competitive real estate market, I always felt confident that Susan would advise me well on how to make the best offer. I have recommended her services to family and friends and look forward to working with her again in the future.
Melissa Ortiz
San Carlos, CA
I am pleased to provide the highest recommendation for Susan Chong, who was so creative, energetic, and dedicated in the sale of my home. First and foremost, Susan places her clients FIRST!
Susans dedication was evident at all steps of the process - she personally selected all of the materials and supervised every step of complex renovations for my home, orchestrated the staging, and transformed it into a showplace.
Strong marketing is important, and Susan left no stone unturned. Recognizing that pictures speak a thousand words, she creatively utilized multiple listing services, color photos on the front page of the local real estate news section, beautiful web tours (including stand alone photos and animated PowerPoint presentation), color advertisements in local home magazines, other web pages, color postcards to hundreds of neighboring homes, and classifieds in multiple newspapers on the day of the open house.
Not surprisingly, Susan's open house drew a large number of motivated buyers including some from out of town who had seen her web presentation! We had multiple strong offers, and the successful buyers are looking forward to enjoying their beautiful home for years to come.
So, thank you Susan and your very capable in-house staff. I am pleased to provide my highest recommendations!
Kenneth Schwartz
San Carlos, CA
Thank you for always delivering RESULTS!!! You're the World's best Realtor :)
Ria & Jose Ameral
I met Susan Chong when I was looking at property to purchase at Viewpoint at The Ridge in Brisbane. Susan was very knowledgeable about the area and handled a lot of sales transactions at Viewpoint over the years. As much as Susan probably wanted to sell me a property, she provided me with an unbiased analysis of this property and compared it to similar units she sold at Viewpoint. Susan also took it upon herself to present me with other options in around Brisbane for me to consider that were around my price point.
Susan and I discussed the timing to make an offer on the new property because I still needed to list and sell my condo in San Francisco. I told Susan that I was in the process of interviewing realtors to list my San Francisco property and Susan asked me if she could also interview for the listing. I interviewed three highly qualified realtors and selected Susan to represent me on the sale of my existing condo as well as on the purchase of my new property. Susan presented me with an exceptional market analysis and advertising campaign for my existing property and showed me actual brochures, flyers, and print ads for properties she listed and sold. I knew right then Susan was the Realtor who could get my property sold fast and at the right price.
The best decision I made was to use Susan, and her professional sales team, for both of my real estate transactions. My existing property was marketed almost immediately and sold quickly. The negotiations and contract process for my new property went just as smooth. Both transactions closed within days of each other.
I could not be any more pleased with the service and post sales support I received from Susan Chong and her team. I highly recommend Susan Chong and will definitely call on her again when I am ready to make another move in the Bay Area.
Gary Kaplan
Brisbane, CA
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